Privacy Policy

This Privacy Policy describes how VibifyLab (“we”, “us”, or “our”) collects, uses, and protects personal information through our website at www.vibifylab.com (the “Site”).

By using the Site or submitting information through our contact form, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect only the personal information that you voluntarily provide:

• Contact form submissions: name, email address, and message content.
• Technical data: browser type, device information, IP address, and pages visited, collected automatically through standard server logs and essential cookies.

We do not use tracking pixels, behavioural advertising cookies, or analytics on this Site.

2. How We Use Your Information

We use the information we collect solely to:

• Respond to your enquiries and communicate about your project.
• Understand how visitors use the Site so we can improve its performance.
• Maintain the security and integrity of the Site.
• Comply with applicable legal obligations.

3. Cookies

We use only essential cookies that are necessary for the Site to function correctly. These cookies do not track you across the web and do not store any personally identifiable information beyond what is required for your current session.

4. Third-Party Services

Your contact form submission is sent through our secure form-processing provider to ensure reliable delivery. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Client Account Access

From time to time, clients may provide us with access to third-party accounts and services required to complete the agreed work, such as hosting platforms, payment providers, databases, APIs, and other development tools.

Client account credentials, API keys, and related access information are used solely to complete the agreed project. We do not use, share, or retain these credentials for any purpose outside the project.

After project completion and handover, we will remove client access credentials from our systems where technically applicable. Clients remain the owners of their accounts, subscriptions, services, and API keys and are responsible for changing passwords and managing account security after handover.

We are not responsible for outages, price changes, security issues, or service interruptions caused by third-party providers such as hosting, payment, database, or API services.

6. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain contact form submissions for as long as necessary to respond to your request, manage ongoing project communication, and maintain project and communication records, unless you ask us to delete your information earlier.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw your consent to data processing at any time.
• Lodge a complaint with your local data protection authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

• Studio Name: VibifyLab
• Email: vibifylab@gmail.com
• Phone: +381 65 3444083

You can also review our Terms of Service.